Refund & Cancellation Policy
Effective Date: 01-01-2023
- Cancellation Policy
At Pradus Health, we understand that circumstances may change, and you might need to cancel your order or request a refund for services. Our cancellation and refund policy is as follows:
- Cancellation of Services
2.1. Cancellation Period: You may cancel a service or order at any time before 36 hours it is scheduled to be provided. Please note that the terms for cancellations may vary depending on the specific service or product.
2.2. Cancellation Request: To request a cancellation, please contact our customer support team at info@pradushealth.in or +91 9999426674. You will need to provide your order details, including the order number and any relevant information.
2.3. Refund Eligibility: Upon receiving your cancellation request, we will assess your eligibility for a refund based on the terms and conditions associated with the service or product you purchased. Some services or products may be non-refundable.
- Refund Policy
3.1. Refund Eligibility: If your cancellation request is approved, we will process the refund. Refunds are typically issued to the original payment method used for the purchase.
3.2. Refund Processing: Refunds will be processed within 3 to 10 business days. However, please note that the time it takes for the refund to appear in your account may vary depending on your financial institution.
3.3. Non-Refundable Items: Some services or products may be non-refundable. Please refer to the specific terms and conditions associated with the service or product you purchased for details on refund eligibility.
- Contact Information
If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us at info@pradushealth.in or +91 9999426674. Our customer support team is available to assist you.
- Governing Law
This Refund & Cancellation Policy is governed by the laws of the jurisdiction of Gurgaon, Haryana, India. Any disputes related to this policy or your use of our services shall be resolved in the courts of Gurgaon.
By using Pradus Health’s services, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.
Please note that the effective date of this policy is 01-01-2023.